APPOINTMENTS

Appointments are always preferred. Walk-Ins are welcome per basis. Guests are asked to come in 10 minutes ahead of time to fill out forms if this is your first visit. If you are more than 10 minutes late to your appointment, we will have to shorten your session time to be punctual for our next appointment or we will have to reschedule you for another time during the same day. If there are no open times for that day you will be subject to the cancellation fee.  CREDIT CARD INFORMATION IS REQUIRED TO MAKE AN APPOINTMENT. This is to ensure you are serious and will be attending your appointment.  Your card will NOT be charged unless you miss your appointment. No credit card... No appointment! 



CANCELLATION POLICY: You will incur a $25 charge and cancellation fee for each missed, cancelled or rescheduled appointment without at least 24 hour notice from your scheduled appointment time. The $25 fee will be charged for each different treatment hour you book. For instance, if you book a cavitation and an infrared sauna session you will be charged $25 for each treatment missed in total it will be $50. If your card does not process the policy fee you will be required to pay the fee on your next appointment. All Fat Blaster and Ultimate Wrap appointments are required to put a $50 deposit to make an appointment. If you do not show, cancel or reschedule within 24 hours of your appointment time, you will lose your $50 deposit. The remainder of the balance is due they day of your appointment. We understand sometimes the situation is out of your control therefore we will consider certain circumstances. We provide complimentary courtesy reminder calls, however, we are NOT required to so missed appointments are at your discretion. 



PACKAGES & GIFT CERTIFICATES: When scheduling your appointment please notify the staff of your package or gift certificate for verification purposes. Gratuity is not included in pricing but highly appreciated!



VOUCHER GUEST: The promotional value will EXPIRE on the date specified in the offer, unless prohibited by law. The amount paid WILL NEVER EXPIRE. Promotional value can’t be combined with other offers. Doesn't cover tax or gratuity. Not re-loadable  Fully transferable. Unauthorized reproduction, resale, modification or trade prohibited. Please be sure to bring a copy of your voucher to you appointment. Must cancel appointment within 24 hours, failure to do so will void voucher. Vouchers do not include tax or gratuity and were purchase at a dramatic discounted price, therefore we recommend at least 20% Gratuity based on the original session price.



REFUND POLICY: There is absolutely no refunds or credits on services or products purchased. No Exceptions. Gift certificates and packages are transferable but non-refundable.